Back to Home

Terms of Service

1. Acceptance of Terms

By accessing or using xAssist ("the Service"), including our mobile applications and website, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service. We reserve the right to update these terms at any time, and your continued use of the Service constitutes acceptance of any changes.

2. Description of Service

xAssist is a sports analysis and scouting platform that provides real-time match tagging, player management, data export, video clip generation, and collaborative analysis tools. The Service is available on iOS and Android devices and operates primarily offline with local data storage.

3. User Accounts

To access certain features of the Service, you may be required to create an account. You agree to:

  • Provide accurate, current, and complete information during registration.
  • Maintain the security of your password and account credentials.
  • Accept responsibility for all activities that occur under your account.
  • Notify us immediately of any unauthorised use of your account.

4. Subscription Plans

xAssist offers the following plans:

  • Basic (Free) — Includes match tagging, scouting mode, player management, custom tagging profiles, player ratings, data export (CSV, XML, JSON), match history, analytics, and pitch heatmaps.
  • Pro (Paid) — Includes everything in Basic plus match merging, video clip generation, collaborative tagging, PDF export, auto-offset detection, and priority support.

Pro subscriptions are billed on a monthly recurring basis. Prices are displayed in euros (EUR) and may vary by region or platform. All prices are inclusive of applicable taxes unless stated otherwise.

5. Billing and Payments

By subscribing to a paid plan, you authorise us to charge the applicable fees to your chosen payment method. Subscriptions automatically renew at the end of each billing period unless cancelled before the renewal date.

  • Payments are processed securely through Stripe (website) or the respective app store (iOS/Android).
  • You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period.
  • No refunds are provided for partial billing periods, except where required by applicable law.

6. User Content and Data

You retain ownership of all data you create using the Service, including match events, player profiles, scouting notes, and exported files. xAssist does not claim ownership of your content.

The Service operates on an offline-first model. Your data is stored locally on your device and is not uploaded to our servers unless you explicitly use sharing or export features. You are solely responsible for backing up your data.

7. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose or in violation of any applicable laws.
  • Reverse-engineer, decompile, or disassemble the Service or its underlying technology.
  • Attempt to gain unauthorised access to the Service, other user accounts, or related systems.
  • Use the Service to transmit harmful, offensive, or infringing content.
  • Resell, redistribute, or sublicense the Service without our written consent.

8. Intellectual Property

All rights, title, and interest in and to the Service — including its design, logos, software, documentation, and trademarks — are and remain the exclusive property of xAssist. These Terms do not grant you any rights to use our branding or intellectual property except as necessary to use the Service.

9. Limitation of Liability

To the fullest extent permitted by law, xAssist shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of data, loss of profits, or business interruption, arising out of or in connection with your use of the Service. Our total liability for any claim arising from or related to the Service shall not exceed the amount you paid us in the 12 months preceding the claim.

10. Disclaimer of Warranties

The Service is provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied. We do not warrant that the Service will be uninterrupted, error-free, or free of harmful components. You use the Service at your own risk.

11. Termination

We may suspend or terminate your access to the Service at any time, with or without cause, and with or without notice. Upon termination, your right to use the Service ceases immediately. Provisions that by their nature should survive termination — including intellectual property, limitation of liability, and dispute resolution — shall survive.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the European Union and the applicable national laws of the jurisdiction in which xAssist operates. Any disputes arising under these Terms shall be resolved in the competent courts of that jurisdiction.

13. Contact Us

If you have any questions about these Terms of Service, please contact us at: contact@xassist.app.

Last updated: March 2, 2026